Takumi Studio – Privacy Policy

Effective Date: May 17, 2026

Takumi Studio Inc. ("Takumi," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website (takumistudio.design), subscribing to our newsletter, submitting an inquiry, or purchasing a product, you agree to the practices described in this policy.

1. Who We Are

Takumi Studio Inc. is a design practice incorporated in the State of Arizona, United States. We design and produce handcrafted Japanese stone water features for residential, hospitality, and institutional clients worldwide.

Data Controller: Takumi Studio Inc. 4539 N 22nd St, Suite R, Phoenix, AZ 85016 hello@takumistudio.design

2. Information We Collect

We collect personal information only when you actively provide it to us, or when it is automatically generated through your use of our website.

Information you provide directly:

• Newsletter subscription: name and email address

• Contact and inquiry forms: name, email address, project details, and any other information you choose to share

• Trade applications: business name, professional credentials, and project portfolio

• Product orders: billing and shipping address, telephone number, payment details (processed securely by our payment processor — see Section 5)

Information collected automatically:

• Usage data: pages visited, time spent, referring source, approximate location (city or region)

• Device data: browser type, operating system, screen resolution

• Cookies and similar technologies — see Section 6 for details

We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from a minor, please contact us so we can delete it.

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and project requests

• To send newsletter dispatches you have subscribed to

• To process and fulfill product orders

• To verify trade applications and manage trade relationships

• To improve our website, products, and customer experience

• To comply with legal obligations, including tax and accounting records

• To prevent fraud and protect the security of our website and customers

We will never sell your personal information. We do not use your information for advertising profiling or behavioral targeting.

4. Legal Basis for Processing (for EU/UK Visitors)

If you are located in the European Union or United Kingdom, we rely on the following legal bases under the General Data Protection Regulation (GDPR):

• Consent — for newsletter subscriptions and optional cookies

• Contractual necessity — for processing orders and responding to inquiries

• Legitimate interest — for improving our services, preventing fraud, and basic website analytics

• Legal obligation — for tax, accounting, and regulatory compliance

You may withdraw your consent at any time. See Section 9 for your rights.

5. How We Share Your Information

We share personal information only with trusted service providers who help us operate our business, under contractual confidentiality obligations. These include:

• Email service provider (e.g., Google Workspace) — for hosting our email and newsletter

• Website platform (Framer) — for hosting our website

• Payment processors (Stripe, Wise, or bank transfer providers) — for processing transactions. We do not store credit card or banking information on our servers.

• Shipping carriers — for fulfilling product orders

• Accountants and legal advisors — for compliance and professional services

• Government authorities — when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Cookies and Analytics

Our website uses cookies and similar technologies for the following purposes:

• Essential cookies: required for the website to function (e.g., remembering form inputs)

• Analytics cookies: to understand how visitors use our website (provided by our website platform)

We do not use third-party advertising cookies or tracking pixels.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy:

• Newsletter subscribers: until you unsubscribe

• Inquiries: up to 24 months after our last correspondence, unless a project relationship is established

• Customer orders: as required for tax, warranty, and accounting purposes (typically 7 years in the United States)

• Trade applications: for the duration of the trade relationship plus 2 years

You may request earlier deletion at any time — see Section 9.

8. International Data Transfers

Takumi Studio is based in the United States. If you are accessing our website or purchasing from outside the United States, your information will be transferred to and processed in the United States.

For visitors from the European Union, United Kingdom, or other jurisdictions with data protection laws, we ensure that international transfers comply with applicable regulations, including the use of Standard Contractual Clauses where required.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access — request a copy of the information we hold about you

• Correction — request that we update inaccurate information

• Deletion — request that we delete your information ("right to be forgotten")

• Restriction — request that we limit how we use your information

• Portability — request your information in a machine-readable format

• Objection — object to certain processing activities

• Withdraw consent — for activities based on your consent (such as the newsletter)

For California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us at hello@takumistudio.design. We will respond within 30 days.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (HTTPS/SSL)

• Restricted access to personal information on a need-to-know basis

• Secure payment processing through certified third-party providers

• Regular review of our data practices

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites (such as our partner workshops, press features, or social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via our newsletter or by a notice on our website. The "Effective Date" at the top of this page will indicate the most recent revision.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Takumi Studio Inc. hello@takumistudio.design +1 (831) 432-3965 4539 N 22nd St, Suite R, Phoenix, AZ 85016

We will respond to all legitimate inquiries within 30 days.